I'm glad you found a dealer that isn't and I hope you NEVER have the problems and experiences that I and many others have had with the Dart. The problems seem to be a mix between poor quality in parts and workmanship as well as poor service after the sale. Who ever heard of a car with 5,000 miles on it, with rotted radiator hoses, a cracked thermostat cover, and bad thermostat gasket. True the dealer is incompetent and from what I see on here, so are many other dealers. My dealer is a family franchised dealer(in business 25 years) that owns a Chevrolet Dealership, and an Enterprise Car rental too! I don't know what State you live in, I'm in NJ, and most of the dealers here tend to say that the Dart is a first year car ( I have a 2013) and they don't know that much about them. Hence it took them 3 tries at 3 days a try to figure out a minor problem, that should never existed in the first place. You seem to be very brand loyal, and so was I. I purchased a 2004 Dodge Dakota brand new and have only had to do normal maintenance to it over the years. In closing my car may be straightened out now, and if its not, I'm going to use NJ's comprehensive Lemon Law to get the automobile I paid for. I hope you have the best of luck with your Dart, it sounds like you may have gotten a good one. Is yours a 2014? Mine is a 2013, I hear that most of the bugs are gone in 2014. I will never purchase a first year car again. Also I owned a 1973 Dart which I purchased used in 1977 for $1500. from a dealer, I never had a problem with it, and traded it four years later and got $2000. for it, LOL