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I am original owner of a 2014 Dart. This year I started having problems with the driver's door window. Mechanism would run down, but window glass would stay up until it would fall down out of the window track.

Service rep at local dealership told me this is a typical problem with cable-driven power windows and that I should keep the top edge of the glass and seal clean. That doesn't make sense to me because I don't have problems with the other 3 windows.

Today the window stuck in the up position until I was able to manually lower it. Now it's stuck in the down position outside the window track.

It seems to me that my car has one defective power window mechanism. Any suggestions on how to proceed?
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